Frequently Asked Questions


What should I do before collecting my laundry items? 

After pickup, we go straight to process your request based on the service that was chosen. You just have to ensure that you are around to receive them when our Moody Moori driver arrives. 

Do you take responsibility for damages?

We offer our services with great care and professionalism so there won’t be any damages. However, we will not be responsible for damages caused by objects in pockets of items brought for laundry and dry cleaning. 

The items too must be materials that would not get damaged by merely passing through laundry and dry cleaning processes, clothes that should not be included in a service wash. 

Can I reschedule my cleaning?

You can reschedule a pickup request by contacting us to know your preferred new date. 

 Should I separate laundry and dry cleaning items? 

Yes, you should separate laundry and dry cleaning items so that sorting and processing will be faster and items would not be mixed up. 

Can you remove any stain?

We use effective good quality detergents and remove different kinds of tough stains through our thorough processes. 

Are you insured?

Yes. We are fully insured to offer you good quality and reliable services. 

What are your payment methods? 

Our acceptable payment methods include; PayPal, MasterCard, Visa, Check, Cash and cash app.

What is dry cleaning?

Dry cleaning refers to the removal of stains and cleaning of fabrics and clothes without the use of water. It uses moisture which dries easily by evaporating. 

What is laundry?

A laundry involves the washing of fabrics and clothes to remove stains using a washing machine or other means. It may also include ironing of clothes and packaging in laundry bags. 

What is Moody Moori door to door laundry service all about? 

Moody Moori door to door laundry service takes care of the laundry and dry cleaning needs of people in Delaware and surrounding cities. Also, to its services the company offers pet laundry. 

It brings quality laundry service to the people making it convenient, fast, and efficient. 

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